
Zendesk: AI-Powered Customer Support Tool
Zendesk is a comprehensive customer service platform that leverages AI to enhance the efficiency of support teams. With features like the Answer Bot, automated ticket triaging, and integrated helpdesk systems, Zendesk is designed to streamline customer interactions. Its AI-powered automation reduces the workload for support teams while ensuring faster response times for customers. The tool is widely used across industries like eCommerce, SaaS, and customer-facing services that require large-scale support management.